draventiqlo
draventiqlo
draventiqlo
Effective Date: 15 January 2025 | Last Updated: 15 January 2025
At draventiqlo, we handle your personal information with care and respect. This privacy policy explains what data we collect, why we need it, how we use it, and what rights you have. We're committed to transparency and protecting your privacy in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We collect different types of information depending on how you interact with us. Here's what we typically gather:
When you create an account or contact us, we collect basic details like your name, email address, phone number, and postal address. If you're working with us on capital allocation services, we might also need your date of birth and tax file number for compliance purposes.
Because we work in financial services, we sometimes need information about your financial situation. This could include your investment history, current assets, income details, and financial goals. We only collect what's necessary to provide you with relevant advice and services.
Like most websites, we automatically collect certain technical information when you visit draventiqlo.pro. This includes your IP address, browser type, device information, pages you visit, and how long you spend on our site. We use this data to improve your experience and keep our site running smoothly.
When you email us, call our office, or fill out a contact form, we keep records of those conversations. This helps us provide better service and remember what we've discussed with you previously.
We gather information through several channels:
We don't collect data just for the sake of it. Every piece of information serves a specific purpose:
| Purpose | How We Use Your Data |
|---|---|
| Service Delivery | To provide capital allocation advice, process your requests, and maintain your account |
| Communication | To respond to your inquiries, send service updates, and share relevant financial insights |
| Legal Compliance | To meet our obligations under Australian financial services regulations and tax laws |
| Website Improvement | To analyze how people use our site and make it better for everyone |
| Security | To protect your account from unauthorized access and prevent fraud |
We always aim to use your information in ways you'd reasonably expect based on our relationship with you. If we want to use your data for something new, we'll ask for your permission first.
We don't sell your personal information to anyone. That's not how we operate. But there are situations where we need to share your data with others:
We work with trusted partners who help us run our business, like cloud hosting providers, email services, and analytics platforms. These companies only get access to the information they need to do their job, and they're required to protect it.
Sometimes we need to consult with lawyers, accountants, or other professional advisers. When we do, we might share relevant information with them under strict confidentiality agreements.
If the law requires us to disclose your information – say, to the Australian Taxation Office or in response to a court order – we'll comply with those obligations. We'll also share information if we believe it's necessary to prevent fraud or protect someone's safety.
In the unlikely event that draventiqlo is acquired by another company or merges with one, your information would be transferred as part of that transaction. You'd be notified beforehand.
Important Note: We only share information with parties who have agreed to handle it in accordance with Australian privacy laws. We conduct due diligence on any third parties we work with to ensure they meet our privacy standards.
Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:
You can request a copy of the personal information we hold about you. We'll provide it within 30 days, usually free of charge.
If you notice any mistakes in your information, let us know and we'll fix them promptly. Accurate data is important to us too.
You can ask us to delete your personal information, though we might need to keep some records for legal or regulatory reasons.
Don't want to receive our newsletters or promotional emails? Just click the unsubscribe link in any email or contact us directly.
In certain circumstances, you can ask us to limit how we use your information while we address your concerns.
If you're unhappy with how we've handled your information, you can complain to us or to the Office of the Australian Information Commissioner.
To exercise any of these rights, email us at support@draventiqlo.pro with your request. We'll verify your identity before taking action – just a simple security measure to protect your information.
Security isn't something we take lightly, especially given the sensitive nature of financial information. Here's how we keep your data safe:
While we implement strong security measures, no system is completely foolproof. We encourage you to use strong passwords and keep your login credentials confidential.
We don't keep your information forever. How long we retain data depends on why we collected it and our legal obligations:
While you're an active client, we maintain your complete records to provide ongoing services and advice.
Australian tax and financial services laws require us to keep certain records for seven years after the end of our relationship. This includes advice documents, transaction records, and correspondence about financial matters.
If you've only signed up for our newsletter, we'll keep your email address until you unsubscribe or until it becomes inactive for more than three years.
Website analytics and server logs are typically retained for 12-24 months, then automatically deleted.
Once we no longer need your information, we securely delete or anonymize it so it can't be linked back to you.
Our website uses cookies – small text files stored on your device that help us provide a better experience. Here's what you should know:
These are necessary for the website to function properly. They remember your login status and preferences during your session. Without them, certain features won't work.
We use these to understand how visitors interact with our site – which pages are popular, where people spend time, and where they encounter problems. This helps us improve the site for everyone.
Most browsers let you control cookies through their settings. You can usually block or delete cookies, though this might affect how our site works for you. Check your browser's help section for specific instructions.
draventiqlo primarily operates within Australia, and we store most data on servers located here. However, some of our service providers operate internationally, which means your information might occasionally be processed overseas.
When we transfer data internationally, we make sure appropriate safeguards are in place. This might include using providers who are certified under recognized privacy frameworks or entering into contracts that require them to protect your information according to Australian standards.
Countries we might transfer data to include the United States (for cloud hosting services) and the United Kingdom (for email infrastructure). We only work with providers who meet strict privacy and security requirements.
Our services aren't designed for people under 18 years old, and we don't knowingly collect information from children. If you're a parent and believe your child has provided us with personal information, please contact us so we can delete it.
Privacy laws and our business practices evolve, so we update this policy from time to time. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The "Last Updated" date at the top of this policy shows when changes were made. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
If you're concerned about how we've handled your personal information, we want to hear from you. Here's our complaint process:
The OAIC can be contacted at 1300 363 992 or through their website at oaic.gov.au. They provide an independent review of privacy complaints.
If you have questions about this privacy policy or want to exercise your privacy rights, reach out to us:
Email: support@draventiqlo.pro
Phone: +61 3 6334 2462
Mail: draventiqlo Privacy Officer
6 Egert Ct
Brisbane QLD 4152
Australia
We typically respond to privacy inquiries within 2-3 business days.
Acknowledgment: draventiqlo acknowledges the Traditional Custodians of the lands on which we operate and pays respect to Elders past, present, and emerging. We are committed to respecting the privacy rights of all Australians.